Cookie Policy
Last updated:
This Cookie Policy explains how Crownvo uses cookies and similar technologies when you visit our websites, sign in to the product, or interact with our marketing emails. It supplements our Privacy Policy.
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website operators. Cookies may be set by the website you are visiting ("first-party cookies") or by a third party ("third-party cookies").
We also use similar technologies such as local storage, pixels, and SDKs, which we collectively refer to as "cookies" in this policy.
2. Cookies we use
We use the following categories of cookies on our marketing website and, where applicable, within the Crownvo application:
Strictly necessary
These cookies are required for the site to function and cannot be switched off. They are usually set in response to actions you take, such as logging in or filling out forms.
- Authentication and session-management cookies
- Security and fraud-prevention cookies
- Load-balancing and routing cookies
- Cookie-consent preference cookies
Performance and analytics
The current public-site code does not install a named third-party analytics cookie. If analytics is introduced, this policy and the site's consent controls must be updated before non-essential cookies are enabled.
- No third-party analytics cookie is declared by the current public-site implementation
Functional
These cookies enable enhanced functionality and personalization, such as remembering your preferences.
- Theme (light/dark) preference
- Language and region preference
- Dashboard layout and saved-filter preferences
Marketing
The current public-site code does not install advertising or retargeting pixels. Customer campaigns sent through Crownvo may record delivery and engagement events as described in the Privacy Policy and the customer's own notices.
- No advertising or retargeting cookie is declared by the current public-site implementation
3. Third-party cookies
Some cookies on our site are set by third parties that provide services to us. These may include analytics providers, payment processors, and embedded content (such as videos or chat widgets). The third parties may use cookies to collect information about your online activities across different websites.
We require third parties to honor our privacy and security standards, but we do not control how they use cookies placed through their services. Please refer to their respective privacy policies for more information.
4. How to manage cookies
You can manage cookies in several ways:
- Theme control: use the site theme control to update the stored light/dark preference
- Browser controls: most browsers allow you to block or delete cookies via settings; see your browser's help documentation for instructions
- Mobile device settings: iOS and Android provide controls to limit ad tracking at the device level
Please note that blocking strictly necessary cookies may prevent parts of the site or application from functioning properly.
5. Do Not Track signals
Some browsers offer a "Do Not Track" (DNT) feature. Because no common industry standard for DNT has been adopted, we currently do not respond to DNT signals. We do, however, honor Global Privacy Control (GPC) signals where required by applicable law.
6. Changes to this policy
We may update this Cookie Policy from time to time. When we make material changes, we will update the "Last updated" date and, where appropriate, notify you via the Service or by email.
For questions about this policy, contact privacy@crownvo.com.