Our office address
15 Mirpur close, Coventry, CV6 5QP
Our support team is here to help with any questions or issues you may have. Get in touch and we'll be happy to assist you.
Q: What is PulseMail and who is it for?
PulseMail is an all-in-one email marketing platform designed for businesses, agencies, and teams that want full control, better deliverability, and lower email costs.
Q: How is PulseMail different from Mailchimp or other tools?
PulseMail lets you use your own SMTP servers and includes features like email warmup, automation, and lead management in one platform—helping you reduce costs and avoid paying for multiple tools.
Q: Do I need my own SMTP server to use PulseMail?
Yes. PulseMail is built to work with your own delivery infrastructure, giving you more control over costs, reputation, and deliverability.
Q: Is email warmup included in all plans?
Yes. Email warmup is included to help improve sender reputation and inbox placement.
Q: What are sending credits and how do they work?
Sending credits are used when emails are sent. One credit is typically consumed per email sent.
Q: Are there limits on campaigns or automations?
No. All plans allow unlimited campaigns and automation workflows. Limits apply only to sending credits.
Q: Why is PulseMail cheaper than other email platforms?
Because PulseMail does not charge per contact and allows you to use your own SMTP servers, you avoid inflated platform and delivery costs.
Q: Can I really save 60–70% compared to other tools?
Most users save significantly by replacing multiple subscriptions and using their own delivery infrastructure instead of paying bundled sending fees.
Q: Do you offer a free trial?
Yes. You can start with two months free trial to explore the platform before committing to a paid plan.
Q: Will PulseMail affect my email deliverability?
PulseMail is designed to improve deliverability through warmup, sender reputation management, and infrastructure control.
Q: What kind of support do you provide?
Our support team is available to help with setup, troubleshooting, and general questions about using the platform.
Q: Is my data secure?
Yes. PulseMail follows standard security practices to protect user data and system integrity.